Frequently Asked Questions

The Bhakthi Nation identification report shown on this store identifies the submitted sample as Ebony, a natural organic material, with an approximate bead diameter of 8.50 mm and origin India. Report number BNGTL-120540.

No. Unless a product page explicitly says otherwise, these terms describe decorative colour finishes only. They are not represented as solid gold or sterling silver.

Yes. Bhakthination malas and the plain Karungali bracelet are designed as unisex devotional accessories.

Yes. Every mala is taken through Bhakthination’s special temple-pooja preparation before dispatch. Ritual timing and temple arrangements can vary. The pooja is devotional preparation and does not guarantee a particular spiritual, medical or material outcome.

Yes, Cash on Delivery is offered free of handling charge for eligible orders and serviceable Indian postcodes. The available payment methods are confirmed at checkout.

Yes. Standard shipping is free to serviceable addresses in India. Other destinations, if available, may have separate rates.

Orders are normally prepared within 1–2 working days, including the pooja process, then delivered according to destination and courier serviceability. Working days are Monday–Saturday.

Use the courier tracking link sent by email or SMS after dispatch, or visit the Track Order page.

Keep it dry, avoid perfume, water and harsh chemicals, wipe gently with a soft dry cloth and store safely after use. Do not overstretch the bracelet.

Email bhakthination@gmail.com. Support hours are Monday–Saturday, 9:00 AM–6:00 PM IST.