Shipping & Cash on Delivery Policy

Bhakthination provides free standard shipping to serviceable addresses across India. A delivery option is confirmed when Shopify displays an available method at checkout for the customer’s postcode.

Processing time

Orders are normally prepared within 1–2 working days after confirmation. Mala preparation includes the special temple-pooja process. Working days are Monday–Saturday; Sundays and public holidays are non-working days. Festival periods, address verification and events outside our reasonable control can extend processing.

Delivery estimates

Actual delivery timing depends on destination and courier serviceability. The estimate shown at checkout or in the shipping confirmation is not a guarantee.

Free shipping and Cash on Delivery

Standard shipping within India is free. Cash on Delivery is also offered without a COD handling charge for eligible orders and serviceable Indian postcodes. Payment-method availability is confirmed at checkout. International destinations, if enabled, can have separate charges and do not necessarily qualify for COD or free shipping.

Tracking

Tracking is sent through the email or SMS channel associated with the order after dispatch. The first courier scan can take up to 24 hours to appear.

Address and delivery attempts

Provide a complete address and reachable mobile number. Contact us immediately if an address is incorrect; changes cannot be guaranteed after fulfilment begins. Re-shipping costs may apply when a parcel is returned because of an incorrect address, repeated failed delivery attempts or refusal, except where caused by our error or applicable law requires otherwise.

Parcel problems

For a damaged, missing or incorrect parcel, keep the packaging and email bhakthination@gmail.com promptly. Our Return & Replacement Policy applies.